Privacy Policy qozloxdur25 – Your Personal Data Protection

1Introduction & Scope of This Privacy Policy

This Privacy Policy ("Policy") describes how qozloxdur25 ("we", "platform", or "qozloxdur25") collects, uses, discloses, stores, and protects your personal information when you use our website, mobile app, and all services we provide.

This Policy applies to all users who register an account, browse our platform, or interact with any qozloxdur25 service — including casino players, fish shooting players, Bingo players, mobile app users, and general website visitors.

Qozloxdur25 operates in accordance with Malaysia's Personal Data Protection Act 2010 ("PDPA") and all relevant data protection laws in force in Malaysia. By using our platform, you acknowledge that you have read and understood this Privacy Policy.

2Personal Data We Collect

Qozloxdur25 collects various categories of personal data depending on how you interact with our platform. We only collect data that is strictly necessary for the stated purposes — no excessive or irrelevant data collection.

Data you provide directly during registration, the KYC process, and customer support interactions are the primary categories we collect. In addition, our systems automatically collect technical data when you use the platform for security and service improvement purposes.

3How We Use Your Data

Qozloxdur25 uses your personal data only for lawful, specific and clearly stated purposes. The following are the primary purposes for which your data is used:

• Account Management: Creating, verifying and maintaining your account, including the KYC process required by regulations.
• Transaction Processing: Processing deposits, withdrawals and all financial transactions on the platform securely and efficiently.
• Service Delivery: Allowing you to access and use all games and features on the qozloxdur25 platform.
• Important Communications: Sending notifications related to your account, transactions, security updates and service changes.
• Fraud Prevention: Detecting and preventing fraudulent activity, money laundering and platform abuse.
• Legal Compliance: Fulfilling legal obligations, regulations and directives from relevant regulatory bodies.
• Service Improvement: Analyzing usage patterns to enhance user experience and platform performance.
• Responsible Gaming: Monitoring gameplay patterns to identify players who may need responsible gaming support.

We do not use your data to make automated decisions that negatively affect your rights or interests without human involvement. Any significant decisions regarding your account are made or reviewed by our trained staff.

4Data Sharing & Disclosure

Qozloxdur25 does not sell, rent or trade your personal data to any third party for marketing purposes. However, there are certain situations where we need to share your data with trusted parties:

• Payment Processors: Required financial data is shared with licensed and trusted payment processors to complete your deposit and withdrawal transactions.
• Service Providers: Third parties who help us operate the platform (such as cloud and security service providers) are bound by strict confidentiality agreements.
• Regulatory Body: qozloxdur25 will disclose the required data to the relevant authorities if mandated by law or court order.
• Crime Prevention: In cases involving fraud, money laundering, or criminal activity, we may share information with the relevant law enforcement agencies.

5Your Personal Data Security

Qozloxdur25 continually invests in the latest security infrastructure to ensure your personal data remains protected at all times. Our security measures encompass multiple layers of protection:

• 256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted using the latest TLS protocols, ensuring it cannot be intercepted in transit.
• Encrypted Database: All sensitive data stored in our databases is also encrypted, including financial information and identity documents.
• Two-Factor Authentication (2FA): We offer 2FA for all accounts as an added layer of protection against unauthorized access.
• 24/7 Monitoring: Our security monitoring system operates around the clock to detect and respond to any threats or suspicious activity.
• Regular Penetration Testing: qozloxdur25 undergoes independent security testing on a regular basis to identify and address any vulnerabilities in our systems.
• Staff Training: All staff who handle personal data receive comprehensive data protection training that is updated on a regular basis.

While we take all reasonable steps to protect your data, no security system can guarantee absolute protection. In the event of a data security breach involving your information, we will notify you and the relevant authorities within the timeframe stipulated by law.

6Cookies & Tracking Technologies

Qozloxdur25 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform operations — such as maintaining your login session and ensuring security features work correctly. These cookies cannot be disabled.
• Performance Cookies: Helping us understand how users interact with the platform through anonymously collected usage data, enabling continuous improvements.
• Functional Cookies: Remembering your preferences such as language and display settings to provide a more personalized experience on future visits.
• Security Cookies: Used to verify users and prevent unauthorized credential use or other attacks on your account.

You can manage or delete cookies through your web browser settings. Please note, however, that disabling certain cookies may affect platform functionality. For more information on managing cookies in your browser, refer to your browser's help section.

7Data Retention Period

Qozloxdur25 retains your personal data only for as long as necessary to fulfil the purposes stated in this Policy or as required by applicable Malaysian law.

• Active Account Data: For as long as your account remains active and for the required period following account closure to fulfil legal obligations (minimum 7 years as required under AMLA).
• Transaction Records: Retained for a minimum of 7 years in accordance with the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (AMLA).
• KYC Documents: Retained for the period stipulated by the relevant regulatory body, typically no less than 5 years.
• Security Logs: Retained for 12 to 24 months for security investigation and audit purposes.
• Marketing Data: Until you withdraw your consent to receive marketing communications.

Once the retention period has expired, your personal data will be securely deleted or permanently anonymised from our systems in accordance with established data deletion procedures.

8Your Rights Under PDPA 2010

As a data subject, you have certain rights under Malaysia's Personal Data Protection Act 2010 and qozloxdur25's internal policies. We are committed to respecting and facilitating the exercise of these rights.

9Children's Privacy

Qozloxdur25 is an adults-only gaming platform. We do not knowingly collect, process or store personal data from individuals under the age of 18.

If we discover that personal data of a minor has been collected without our knowledge — for example, through registration using false information — we will immediately delete the relevant data and close the account in question without further notice.

10Changes to This Privacy Policy

Qozloxdur25 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or for other operational reasons.

In the event of significant changes to how we handle your personal data, we will notify you via:

• In-account notification upon your next login.
• Email to the address registered on your account.
• Updates the "Last Updated" date shown at the top of this page.

Your continued use of the qozloxdur25 platform after any changes to this Policy take effect means you accept the updated version of the Policy. If you do not agree with the changes, please contact us or close your account before they take effect.

11Contact Our Data Protection Team

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data by qozloxdur25, please contact our Data Protection Officer:

We aim to process all data protection rights requests within 21 business days of receiving a complete and valid request. For more complex cases, we may extend this period to 60 days with prior notice to you.